Important!
The balance in your personal Veles account is only used to pay the commission for the work of bots and subscriptions.
The funds for trading must be on an exchange trading account!
For beginners, it is better to clarify whether you are going to replenish the correct account.
1. Go to your profile in the top right corner of the page.
2. Select the “Balance” and then click the “Deposit” button.
3. Choose a coin.
For the lowest commission, it is recommended to replenish the balance in the USDT coin.
4. Your personal generated address for replenishing Veles balance will appear on the screen.
5. Fund your account from the Exchange or another wallet (Trust Wallet / Metamask / Exodus)
On some exchanges, funds can be withdrawn to external wallets from the main account Funds account.
On other exchanges – only from a Spot account.
We work on the networks of Arbitrum One, Optimism, BNB SmartChain (BEP 20), Tron (TRC 20) and Polygon. We recommend Arbitrum One or Optimism.
Please pay close attention selecting the coin, address and chain when sending funds. The same coin and chain should be on the withdrawal site and in the receiving Veles account. The wallet address needs to be checked against each character (there are viruses that replace the address when copying and pasting).
In case of an error, it will be impossible to return the funds!
If you have sent funds to the balance of the service, but they have not arrived, please send us the following information in the private Support chat:
- Screenshot from the transaction history (withdrawal),
- Wallet address for withdrawal (copy and paste the text),
- Hash of the transaction (Txid or Txhash, copy and paste the text),
- Screenshot from Veles’s account, where the deposit was made, and with the same settings,
- Wallet address in Veles (copy and paste the text).
